State Farm® Insurance Agent Nony Lukito-Lim

"I have been a client of Carol Spurlock's for nearly 30 years (since I first got my driver's license at age 16!). She has been a constant support as I have gone through various life stages - from renters insurance during/post college, to term life insurance policies to umbrella policies, homeowner's insurance (for multiple homes) and (of course) auto insurance. Customer service has been top notch and on the rare occasion I had a claim she was right there to help me through it!"

"Excellent, extremely timely, and highly personalized service. I have been with State Farm, specifically with Nony Lukito-Lim Agency for several years! All my insurance needs are serviced by them. I am a very satisfied client!"

"In today’s world of automated phone systems, offshore call centers, and chatbot interactions, receiving genuine personal service has become increasingly rare. This State Farm office is a true exception. I have relied on their services for more than twenty years, and the entire team has consistently been responsive, personable, and willing to go the extra mile. Their outstanding service has made my life easier, giving me confidence that I can always depend on them for my insurance needs."

"I have been a client for over 38+ years. I have umbrella insurance, automobile,, primary home, rentals insurances, and IRA/annuity. Nony, Carol, Cindy, Matt, Laura, Samantha and the rest of the team are amazing. Cindy is always available and ready to help every time I called. All Nony's staff are very knowledgeable, helpful, reliable, and responsive. Excellent customer services above and beyond. My every interaction with them is always a great experience. I always recommend friends and clients to them; and I highly recommend Nony and her team at Sate Farm for all your insurance needs."

"Very helpful and thorough. They care about finding you the rate that aligns with your needs."

"I've been a customer of this office for over 10 years now so it's like family to me. They always provide the most professional service. The entire staff is very knowledgeable and get back to me very promptly whenever any questions or issues come up. Highly recommend!"

"I've been a customer for 20 years during which time Carol has expertly helped navigate all my insurance needs. I highly recommend Nony's office and all her staff!"

"The team of Noni Loketo Lim is five star! Carol Spurlock took the information turn the claim around within one week! I can’t thank them enough for all their help during a difficult time! If you Have any insurance needs please make sure to call the team they’re amazing!!!"

"I have been a client for more than 2 decades. Nony, Carol, Laura, and the rest of the team are simply amazing. They are very knowledgeable, helpful, reliable, and responsive. They are professional and friendly, and every interaction with them is a pleasant experience. I would highly recommend Nony and her team for all insurance needs."

"We have been with this office since the early 80s. I can’t say enough good about the office and their staff. We are so fond of carol and Laura and feel like they care for us as family. Thank you very much!!!!"

"Great customer experience always!"

"Great service and always helpful and responsive! Professional staff that care for my needs. Highly recommend!"

"Nony and her staff provide excellent, friendly service. They are always ready to assist and are very knowledgeable. We have been using their services for over 20 years."

"Nony's office (Laura Quinn in particular) has provided me with great service for over 10 years. i couldn't be happier :)"

"Very first policy with Nony when our youngest son was 16 now 51 with two grandchildren. Greatest blessing to have Nony for all our insurance needs. Her vast knowledge and experiences are second to none. Professional guidance and quick responses have been superb. So trustworthy. THANK YOU and continued success."

"Nony's team helped support us through a recent car accident. They were responsive, knowledgeable, and extremely caring! From providing us with clear steps and answering all our questions, we were able to have our car quickly repaired and back on the road without alot of fuss. This made a would-be stressful situation very manageable. Thanks team!"

"I cannot say enough great things about my experience with Nony Lukito State Farm and especially Laura Quinn. After my recent car crash, Laura was by my side every single step of the way. She was patient, proactive, and compassionate — making a very stressful situation so much easier to handle. From explaining the process clearly, to checking in on me consistently, to making sure every detail was taken care of, Laura went above and beyond. It truly felt like I had an advocate and a friend guiding me through everything. Nony and the entire State Farm team run a professional, caring, and reliable office. I highly recommend them to anyone looking for not just insurance, but genuine support when life throws unexpected challenges your way. Thank you, Nony and Laura, for turning a difficult experience into one where I felt heard, supported, and taken care of."

"My wife and I have had the pleasure of dealing with the Nony Lukito-Lims' Agency for many, many years. Over that time, we have evolved into a broad relationship and, without exception, have enjoyed the professional, knowledgeable, and pleasurable way in which we have been treated. If you are looking for an insurance agent and support team who cares about client service, we highly recommend the Nony Lukito-Lim agency and her terrific team."

"Nony and her entire staff provide excellent service. I'm only concerned about rising premium. I wonder if I should switch to insurance company recommended by AARP. Otherwise, I'm very happy."

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"I have been with Nony’s agency since the start. She and her staff are timely, professional and knowledgeable. I’ve bundled my insurance products and feel the coverages and prices are competitive. It’s good to know that I am able to reach them by a visit if necessary."

"Cindy has been so helpful! I had some questions about my rates, and she took the time to carefully analyze everything. She was able to adjust my premium while still making sure I have great coverage. I really appreciate her knowledge and kindness—thank you, Cindy! Helen Ho"

"We have loved working with Carol and Nony! We have used them for decades and they have always been incredibly friendly and helpful!"

"Simply the best service with grace. Thank you!"

"This review is for Carol, who provides the highest level of customer service and is always available (and happy) to help! I was involved in a small accident. She chased down my correct contact information, proactively called me, gave me all the information needed to file my claim, coordinated speaking with the other insurance agency when I didn't have access to their site, walked me through the process and requirements for submitting forms to the DMV-- and so much more. I would give her 20 stars if I could. Thanks, Carol! While I don't want to be in another accident, I can't wait to work with you again."