Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Judy Kwee

November 17, 2023

5  out of  5 rating by Judy Kwee
"Nony has been our State Farm agent for over 20 years. She, and her staff are the best! They are all knowledgeable, detail-oriented, responsive, personable and helpful. Nony has always guided us through different deductible scenarios, various discounts, and in general helped us to be cost-effective with the dollars we spend on insurance. We highly recommend her! Judy K"

Edison Paw

November 6, 2023

5  out of  5 rating by Edison Paw
"I have been with Nony for all my house insurance needs for close to twenty years. They have the best staff and the best service. Every time I have questions or needs help, they are always easy to reach and always provided me with answers to my questions or help resolved my issues. They are always prompt in returning my calls."

Elyse Vaysberg

October 24, 2023

5  out of  5 rating by Elyse Vaysberg
"Absolutely adore my State Farm team. Always helpful and so efficient. Thank you Laura, Carol and the team."

john wesley

September 28, 2023

5  out of  5 rating by john wesley
"Matthew Pang is the best insurance agent that I’ve ever worked with. Not only he’s very knowledgeable about the policies and product coverage, he always looks out for the best interest of his client, doing it with high integrity and professionalism. In my most recent insurance claims, I’ve almost misrepresented myself due to my ignorance about some terminologies and rules, but he explained it so well to help me avoid making unnecessary mistakes that could have cost me. While the usages of all our three vehicles are low in this year, he has also instructed us to report the most up to date odometer readings that ended up lowering the premiums in all vehicles. My previous agent almost never talked to us. We really appreciate Matthew’s excellent service by always going an extra mile to help."

none none

September 24, 2023

5  out of  5 rating by none none
"Carol and her team offer the best insurance service I have ever experienced, and I've been buying insurance for more than five decades. Superlative. Very responsive and very attentive to detail. ---- Scott"

Ethan Malasky

September 9, 2023

5  out of  5 rating by Ethan Malasky
"I've had great experiences with this office for decades now. As my life and needs have changed, Carol has been great at keeping me educated, and has always been a delight to talk to and work with. Just a lovely crew."

Danielle Shinnick

August 31, 2023

5  out of  5 rating by Danielle Shinnick
"Carol is the best!"

jennifer marchand

August 30, 2023

5  out of  5 rating by jennifer marchand
"Mathew Pang Thank you for all your help with my insurance policy's you always find the solution to my questions thank you Jennifer Marchand."

Sarah L

August 24, 2023

5  out of  5 rating by Sarah L
"I have been with State Farm and Nony Lukito-Lim's agency for over 20 years now and they are wonderful to work with! Carol is my go-to person, but everyone there is knowledgeable, helpful and you are treated like family. They go above and beyond to ensure that you're happy and that you are well taken care of. I highly recommend them and they have earned my trust for all of my insurance needs."

Andrew Lim

August 19, 2023

5  out of  5 rating by Andrew Lim
"Very supportive and caring team - they genuinely care for their clients and go above and beyond to listen, guide, and support their clients whether through researching policies or helping with service and risk management strategy. Highly recommend!"

theresa lee

August 7, 2023

5  out of  5 rating by theresa lee
"Nony hs bn a special gift of our lives. Entrusting her with our insurance needs since 1989 ... life/auto/home/long term care...... She is very professional n her efficient team like Cindy is second to none. Check her out, you will be pleased."

Anika Taylor

August 7, 2023

5  out of  5 rating by Anika Taylor
"I’ve been with Nony and her team for almost a decade now. I’ve worked very closely with Matt over the last few years and he’s been so helpful with any questions I’ve had or issues that I’ve needed resolved. They’re always quick to respond and I feel well taken care of. This team not only has my back when it comes to my car but our life insurance as well. I’m grateful in good hands!"

Vince Temperino

August 1, 2023

5  out of  5 rating by Vince Temperino
"I have been a customer of State Farm - Nony Lukito-Lim's agency for over twenty years. I have always received professional, timely and knowledgeable assistance from Nony, Carol and Cindy. I highly recommend Nony's office for all of your insurance needs."

Stephen Lew

July 30, 2023

5  out of  5 rating by Stephen Lew
"Nony is an outstanding agent, caring, knowlegeable, responsive, dependable. She's always asking if there is anything she can do to assist in our insurance needs. Further, she has a great staff who are also responsive and helpful. Nony clearly deserves a 5-star rating."

Cora Lim

July 29, 2023

5  out of  5 rating by Cora Lim
"Super knowledgeable, staff ranges from younger personalities to well seasoned experienced individuals which helps me feel comfortable especially given the complexity of the different types of insurance I need. I appreciate their thorough and thoughtful service to guide me in making the decisions that are best for me and my family."

Jackie H

July 29, 2023

5  out of  5 rating by Jackie H
"This summer, while I was traveling in Europe, my 2019 Kia was stolen from my parents' house. Nony and her team were critical in helping me feel reassured and taken care of. They were responsive to both me and my parents -- whom I had granted access to handle the case on my behalf (of which I am truly grateful) -- and kept us apprised of any updates regarding the coverage and estimates. Everything was billed directly to the office so I didn't have to worry about additional costs and only what was communicated to me as covered by my policy. Thanks, Nony & team for taking care of us during such a frustrating and nerve-wrecking time."

Helen Ho

July 29, 2023

5  out of  5 rating by Helen Ho
"My daughter's car was stolen from the curb side in front of our house a month ago. Carol from State Farm has been most helpful; she submitted the claim and had the case assigned to an adjuster right away. Also provided a list of car repair shops and warned me to get the car in asap, as it has been known that the garage are not getting the car-parts promptly to do the repair. She was totally right! Carol has made the whole experience less stressful! Thank you Carol! Helen Ho"

Mary Purdie

June 21, 2023

5  out of  5 rating by Mary Purdie
"Nony is a very professional, personable & knowledgeable agent. We have been a customer with her for over 20 years. Cindy is an AMAZING associate in Nony's office. Whenever I have a request she gets me the information or gets it done ASAP! Cindy is always polite and pleasant to work with. Dealing with Nony and Cindy makes dealing with insurance issues enjoyable. Highly recommend this office!!"

Maria Brooks

June 17, 2023

5  out of  5 rating by Maria Brooks
"Matthew Pang was amazing:-) I emailed him for some questions and within a minute he was calling me and taking care of my concerns. KUDOS!! State Farm is very blessed to have Matthew in their team!!! I really highly recommend Matthew to anyone looking for a true professional in the field of business ."

Rohit Nair

May 31, 2023

5  out of  5 rating by Rohit Nair
"Matthew has been my agent for a while and is always courteous, and easily reachable. He's been really helpful and always provides me with the best deals available."

Wayne Matsumoto

May 27, 2023

5  out of  5 rating by Wayne Matsumoto
"I spoke with Matt Pang and he was great to work with. He was thorough and professional in getting my family setup with multiple policies. It was a pleasure doing business with Matt and Nony in getting us the best coverage at a great rate. They are the best!"

Michael Roscher

May 17, 2023

5  out of  5 rating by Michael Roscher
"I had a wonderful, illuminating, and cost saving experience with Matthew from State Farm insurance in Foster City, California. In less than three hours., He was able to adjust my car insurance and the payments reduce them by over $200 and signed me up for renters insurance for $13 a month. I could not ask for anything more and this is the reason I have been with State Farm for 34+ years."

Konjac Huang

December 19, 2022

5  out of  5 rating by Konjac Huang
"Matthew is really helpful and supportive. He had done all the process fast and had all my questions answered in detail."

Kathy Truong

December 2, 2022

5  out of  5 rating by Kathy Truong
"If I can give Mathew more stars on this Google review I would. From the beginning, State Farm has been very helpful finding me the right insurance plans that fits my needs. It give me the peace of mind to know that Nony and her team will protect me in any forms whether you're looking for renters insurance, car insurance, or life insurance know that this team has your best interest in mind. The communication and quick response I get from my insurance has been by far the BEST experience State Farm.... trust this review because I've been with Allstate, Farmer, and AmFam Connect. Thank you Matt for handling my insurance at State Farm like a good neighbor."

Tracey Lewis

September 5, 2022

5  out of  5 rating by Tracey Lewis
"This is a great agency to work with! Matthew helped me set up my policy and he was great - very thorough in his explanations and he went out of his way to find the best discounts and rates for my situation. Would certainly recommend this agency to neighbors and friends!"