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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Helen Ho

August 29, 2025

5  out of  5
rating by Helen Ho
"Cindy has been so helpful! I had some questions about my rates, and she took the time to carefully analyze everything. She was able to adjust my premium while still making sure I have great coverage. I really appreciate her knowledge and kindness—thank you, Cindy! Helen Ho"
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LUKE WILKERSON

August 20, 2025

5  out of  5
rating by LUKE WILKERSON
"We have loved working with Carol and Nony! We have used them for decades and they have always been incredibly friendly and helpful!"
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Amir Bahman

August 14, 2025

5  out of  5
rating by Amir Bahman
"Simply the best service with grace. Thank you!"
We responded:
"Thank you Amir! We so appreciate you and hope we always serve you well and that you always feel advocated for. "
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Rebecca Rossi

August 7, 2025

5  out of  5
rating by Rebecca Rossi
"This review is for Carol, who provides the highest level of customer service and is always available (and happy) to help! I was involved in a small accident. She chased down my correct contact information, proactively called me, gave me all the information needed to file my claim, coordinated speaking with the other insurance agency when I didn't have access to their site, walked me through the process and requirements for submitting forms to the DMV-- and so much more. I would give her 20 stars if I could. Thanks, Carol! While I don't want to be in another accident, I can't wait to work with you again."
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Tara Fatemi

July 23, 2025

5  out of  5
rating by Tara Fatemi
"State Farm is the best insurance company. I always get max coverage with a best rate. The agents are very knowledgeable, responsible, respect, and friendly."
We responded:
"Thank you so much for your kind review. We so appreciate you and your family. We hope you always feel well served and advocated for. "
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Roy Obuchi

July 17, 2025

5  out of  5
rating by Roy Obuchi
"I worked with Carol, who helped me identify the best coverage for me. She also had Laura assist me with other questions. The staff is easy to work with and patient."
We responded:
"Thank you so much for the kind review Roy! We always enjoy working with you and are so thankful for all the years you've been with us. We hope you always feel cared for! "
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Nancy Gugliemotto

June 30, 2025

5  out of  5
rating by Nancy Gugliemotto
"My husband and I have been working with the State Farm Insurance agency in Foster city since we moved from Ohio to California in 1977. We have never experienced better service than what we receive from Nony, Carol and their staff. We have moved several times and have continued to stay with this Agency, remotely. They are always there to help us when we have an issue and are very knowledgeable on all aspects of our insurance policies. We have all of our insurance policies with State Farm insurance. Most of the time we work with Carol Spurlock, who is exemplary in the way she communicates and works through problems. She will always take the extra step to help you out, even though it means extra work for her she should be commended for her outstanding performance."
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David Lazar

June 25, 2025

5  out of  5
rating by David Lazar
"I have been a client of this office for at least two decades. There is no where else I would select for my insurance needs. The entire team is incredible, from Nony, to Carol and I am thankful for Laura’s return. All true professionals."
We responded:
"Thank you for the kind review! We are so appreciative of you and your family and always enjoy talking with you and Julie. We hope you always find us helpful and feel advocated for and cared for. "
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Marvin Hosokawa

June 19, 2025

5  out of  5
rating by Marvin Hosokawa
"The team is always very quick and helpful in responding to any issue, large or small with excellent communication and service."
We responded:
"Thank you so much for your kind words! We are so happy to help and always enjoy talking with you. Kindest Regards, Laura Quinn"
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Jeff Bosshard

June 18, 2025

5  out of  5
rating by Jeff Bosshard
"Friendly, professional, customized service. Quick to respond to any inquires. Always available for guidance and assistance. Knowledgeable team with long tenure."
We responded:
"Thank you for the kind review, Jeff! We so appreciate you! "
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Joy Feng

June 9, 2025

5  out of  5
rating by Joy Feng
"With the recent increase cost on car insurances, I looked into multiple insurance companies even after being with Nony’s State Farm for decades. I am happy to report that we still get the best value with State Farm. Laura has been extremely helpful and patient with us, as we contemplating different changes to our coverage and policy. She always gets back to our questions quickly and explains everything very clearly. We plan to stay with Nony’s team for many years to come."
We responded:
"Joy, thank you so much for your very sweet and encouraging review. We so appreciate you and your family and hope you always feel advocated for and well served. Thank you again so much! Laura Quinn"
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Fred Astaire Dance Studios San Mateo

June 6, 2025

5  out of  5
rating by Fred Astaire Dance Studios San Mateo
"We love Nony Lukito-Lim and the team. We work with Carol Spurlock for last 20 years and we cannot be happier. We have our business, personal cars, house, life insurance with State Farm. They always there to help you!"
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Arash Etemad

June 5, 2025

5  out of  5
rating by Arash Etemad
"Carol, Matthew, and the rest of the team are super helpful!"
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Martha Hernandez

June 5, 2025

5  out of  5
rating by Martha Hernandez
"The agents are efficient, friendly, helpful, and very knowledgeable. I highly recommend them!"
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Douglas Merkel

May 21, 2025

5  out of  5
rating by Douglas Merkel
"As a long time customer, Nony and her staff have always provided me with excellent prompt and professional service. I highly recommend Nony for any and all of your insurance needs"
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John King

May 16, 2025

5  out of  5
rating by John King
"Very friendly and responsive service. Nony has provided service my family for years and help us find the best rates each year."
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Carol Jorgenson Mince

May 1, 2025

5  out of  5
rating by Carol Jorgenson Mince
"Carol and the crew at State Farm are amazing. Experienced, knowledgeable and always remember me!"
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hock yeo

May 1, 2025

5  out of  5
rating by hock yeo
"Nony has been my agent for decades. She has been more that an agent, she has become more of a friend, and acts accordingly, always had my interest at heart. The plans she has suggested have been ones that I needed not just what Statefarm offerredl. Her staff is very responsive and thorough, and all with a smile. I highly recommend her."
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Kaveh Mahjoob

April 23, 2025

5  out of  5
rating by Kaveh Mahjoob
"Have been a customer for 26 years. Great service, timely claim processes and real kind and professional. Thank you all."
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mohamed hararah

April 21, 2025

5  out of  5
rating by mohamed hararah
"I’ve been with Carol and the State Farm team in Foster city for over 30 years, and I truly can’t say enough good things about them. From day one, they’ve consistently delivered exceptional service. Carol and her team are not only professional and knowledgeable, but they also genuinely care about their clients. Anytime I’ve had a question about my policy, needed to make a change, or even file a claim, they’ve been incredibly responsive and helpful—often getting back to me the same day. I’m grateful to have such a dependable team on my side and wouldn’t hesitate to recommend them to anyone looking for reliable insurance service."
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Gary Bracken

April 18, 2025

5  out of  5
rating by Gary Bracken
"My family and I have been working with this office, with Carol as our main contact, for over 20 years - That's spanned two houses, and at least a dozen vehicles over the years. Whenever I've needed to get a quote, ask a question, or use my coverage they've been extremely helpful!"
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neil indicks

April 15, 2025

5  out of  5
rating by neil indicks
"just want to let you know the young lady that helped me at your office yesterday when I called should get put to the top of the public relations service award , and coming from me that's fantastic I spent my working life in the service arena...wow Thanks Neil Indicks"
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Derek Uyemura

April 4, 2025

5  out of  5
rating by Derek Uyemura
"Once again received great service from Carol at Nony Lukito Kim - State Farm Insurance. All team members I've worked with are very capable and look out for their customers. I've been with them for close to 30 years and have never been let down."
We responded:
"Thank you so much Derek :)"
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S

March 26, 2025

5  out of  5
rating by S
"We’ve been with them for years and their customer service is outstanding."
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Jason Orloff

March 20, 2025

5  out of  5
rating by Jason Orloff
"Everyone at this location are extremely professional and friendly. We've been members for a long time and would absolutely recommend this location to anyone!"